Quick answers to the most common questions — and links to deeper guidance when you want it.
Browse adoptable animals, open a pet profile, and click “Apply to adopt”. You can also start from the Adoption Process page. The application includes a short questionnaire so our counselors can help match you with the right companion.
We don’t use passwords. You sign in with a 6‑digit email code. This lets you track your applications and donation receipts in your portal.
Most applications are reviewed within 2–3 business days. During busy periods it may take a little longer — we’ll keep you posted.
There is a non‑refundable application fee to cover processing costs, and an adoption fee that may apply upon approval. Adoption fees vary by animal and are confirmed once your application is approved (you’ll pay it through your portal before scheduling pickup).
No. The application fee helps cover the staff time and verification steps required to review each application. If you have questions about your situation, contact us before submitting.
No. Payments are processed securely by Stripe, and we never store card details on our website.
Often, yes. Some adoptions begin with an in‑person meet‑and‑greet, while others start online. We’ll guide you to the best next step for the animal you’re interested in.
Send us a note and we’ll point you to the right next step — whether that’s choosing the right match, explaining fees, or scheduling a meet‑and‑greet.
Email adoptions
